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How to file a claim

The main thing is for you to be safe.

Mechanical Coverage Agreements

If you have a mechanical breakdown, take your vehicle to the selling dealer. If it is dangerous to operate Your Vehicle, or if operating Your Vehicle may cause further damage, have the Vehicle towed. The service department at the selling dealer will take care of the rest!
If you are traveling or have moved out of the area, you may take your vehicle to any licensed repair facility.For expedited service, please provide the repair facility with the following link to the automated claim submission form:

If you need to send an email with this link, please Right Click on the “Claim Submission Form” button, then Copy Link and Paste it into your email.

Remember to keep verifiable copies of all sales receipts, invoices, or work orders showing that the Vehicle has been appropriately serviced and maintained according to the manufacturer’s specifications as detailed in the section of Your Agreement titled “What must You do to keep the Agreement in effect?”

For Towing, Jump Starts, Flat Tire Changes, Fluid Delivery or Lockout Assistance


Services are not available in areas where state providers are exclusively utilized.

In case of Emergency Repair

If Your Vehicle has a Breakdown of a Covered Part at any time outside of Our Claims Department’s business hours, You may:
    • Wait until Our Claims Department opens and follow the standard claim procedure instructions or
    • Follow the Emergency Repair instructions detailed in Your Agreement.

BBB Rating & Accreditation

Accredited Since: 11/25/2015
Years in Business: 9

The information and descriptions of products, services and procedures on this site are intended for general marketing information only and do not contain all of the terms, conditions, and exclusions applicable to the products and services described. The specific coverage provided is subject to the terms, conditions, exclusions and state specific language of the service agreements, limited warranties or products issued or purchased and may vary from the general information provided on this site. Availability of products and services varies by location.

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