VISION. PARTNERSHIPS. GROWTH.
Increase profit margins & customer loyalty
Capital Processing Systems, Inc. (CPS) products and services facilitate the formation of lasting relationships based on value and mutual success between automobile dealerships and their customers. More than just products and services, Capital offers a comprehensive solution to help dealers thrive in a dynamic economy.
Dealerships increase profit margins as well as customer loyalty, peace of mind and satisfaction with value-added services and proven aftermarket products.
To help you meet your revenue goals, along with our products and administrative services, we offer invaluable management and support services:
- Training to improve closing rates and communication
- Marketing and sales initiatives to maximize upsells
- Personnel recruitment, development and retention
Capital Companies’ products and services have been marketed through over 3,500 dealers and purchased by over 2.4 Million consumers worldwide.
Claims on those products have totaled in excess of $228 Million on over 152,000 individual claims.
Dealers Assurance Company (DAC), our insurer, has an AM Best Rating of A (Excellent) with a Financial Size Category of VII ($50 Million to $100 Million) in policy holders’ surplus. DAC currently has close to $70 Million in policy holder surplus.
iA Financial Group (iA) is DAC’s parent. iA is one of the largest life and health insurance companies in Canada and one of Canada’s biggest F&I providers with over $169 Billion in assets.
CPS services include:
- Online Claim Submission
- DMS & Menu Integration
- Comprehensive F&I Training
Real-Time Access to Reporting Functions
Capital Training Solutions
To assist dealership personnel in maintaining the skill set necessary to excel, CPS offers proven training and coaching programs designed specifically for the dealership’s needs and time availability. Our training options range from two-day courses that improve sales performance, negotiation and forecasting to five-day seminars that strengthen sales, management, and coaching skills for long-term success.
Our training gets back to the basic fundamentals: commitment, consistency, discipline and role-playing. Regular training that focuses on these fundamentals not only ensures professionals are always prepared, it decreases the chances they’ll slide into taking shortcuts, and helps them discover new ideas to try.